Terms and Conditions
Last Updated: November 2025
Welcome to Samsung Service Centre (referred to as “we”, “our”, or “us”). By accessing or using our website https://samsungservicecentre.shop and our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or services.
1. Services Provided
We provide home appliance repair and maintenance services, including washing machines, refrigerators, air conditioners, microwave ovens, and other household electronics.
All services are provided by experienced technicians, either from our own team or authorized third-party partners.
2. Independent Service Provider
We are an independent service provider and not affiliated, authorized, or associated with Samsung Electronics or any other brand unless explicitly mentioned.
All brand names, trademarks, and logos are used only for reference and information purposes.
3. Booking and Payments
Customers can request service through our website, phone, or WhatsApp.
Service charges, including inspection or visiting fees, are disclosed before confirmation.
Payments can be made online, via UPI, or in cash after service completion.
Once a booking is confirmed, cancellations or rescheduling must be made at least 2 hours prior to the scheduled visit.
4. Warranty
We provide a limited service warranty on specific repairs as informed by our technician at the time of service.
Warranty covers only the same issue repaired earlier; it does not include physical damage, misuse, or unrelated issues.
Original manufacturer warranty (if any) remains valid only as per brand terms.
5. Liability
We strive to ensure the best quality service, but we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Customers are advised to verify the repaired product at the time of service completion.
6. Use of Website
You agree not to misuse our website or its content. Copying, reproducing, or redistributing website material without prior permission is prohibited.
7. Third-Party Links
Our website may contain links to third-party sites for convenience. We are not responsible for the content, accuracy, or privacy practices of those websites.
8. Privacy
Your personal information is handled in accordance with our [Privacy Policy], which explains how we collect and use customer data.
9. Changes to Terms
We may update these Terms and Conditions from time to time without prior notice. The updated version will be posted on this page with a revised date.
10. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
📞 Customer Support: +91 XXXXX XXXXX
📧 Email: support@samsungservicecentre.shop
🌐 Website: https://samsungservicecentre.shop
